Terms of Service

1. Introduction and Acceptance

Welcome to Chiang Rai Stillness. These Terms of Service govern your access to and use of our website and services. By accessing our website or using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, users, and others who access or use our services, including but not limited to tea sourcing services, processing training programs, and regional research consultations.

2. Service Description

Chiang Rai Stillness provides professional tea-related services across the Golden Triangle region, including:

• Cross-Border Tea Sourcing: Facilitating access to tea producers across Thailand, Laos, and Myanmar with verified provenance documentation
• Tea Processing Training: Educational programs covering production techniques and processing methods
• Regional Tea Mapping Research: Field research and assessment services for production areas and partnership opportunities

Services are subject to availability and may be modified, suspended, or discontinued at any time without prior notice.

3. Acceptable Use Policy

When using our website and services, you agree to:

• Provide accurate, current, and complete information when requested
• Use services only for legitimate business purposes related to tea industry activities
• Respect intellectual property rights and confidential information
• Comply with all applicable laws and regulations
• Maintain the confidentiality of any login credentials or access information

You agree not to:

• Use our services for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the operation of our website or services
• Transmit any harmful code, viruses, or malicious software
• Engage in any activity that could damage our reputation or business relationships
• Use automated systems or software to extract data from our website without permission
• Misrepresent your affiliation with any person or entity

4. User Accounts and Access

Certain services may require you to create an account or provide contact information. When creating an account or providing information, you agree to:

• Provide accurate and truthful information
• Update your information promptly if it changes
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities.

5. Service Availability and Modifications

We strive to maintain continuous availability of our website and services, but we cannot guarantee uninterrupted access. Service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or system failures
• Circumstances beyond our reasonable control
• Security-related issues requiring immediate attention

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of the services without liability.

6. Geographic Restrictions

Our services are primarily focused on tea sourcing, training, and research activities in the Golden Triangle region, specifically northern Thailand, northern Laos, and Myanmar's Shan areas. While our website is accessible globally, certain services may be restricted based on geographic location, local regulations, or operational considerations.

We make no representation that materials or services on our website are appropriate or available for use in all locations. Those who access our website from other locations do so on their own initiative and are responsible for compliance with local laws.

7. Intellectual Property Rights

All content on our website, including text, graphics, logos, images, and software, is the property of Chiang Rai Stillness or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

Content Ownership:

• All original content created by Chiang Rai Stillness remains our exclusive property
• Trademarks, service marks, and logos displayed on our website are our registered and unregistered marks
• You may not use our intellectual property without explicit written permission

Limited License:

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or internal business purposes. This license does not include the right to:

• Modify, copy, distribute, or reproduce content without permission
• Use content for commercial purposes outside of engagement with our services
• Create derivative works based on our content
• Reverse engineer or attempt to extract source code

8. User-Generated Content

If you submit content, feedback, suggestions, or communications to us through contact forms, emails, or other means:

• You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content for business purposes
• You represent that you have the right to submit such content
• You warrant that the content does not violate any third-party rights or applicable laws
• We are not obligated to use or respond to all submissions

9. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws and regulations.

10. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by Chiang Rai Stillness. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.

We are not responsible for examining or evaluating the content or accuracy of third-party services. We do not warrant and will not have any liability for any third-party materials or websites, or for any other materials or services of third parties.

11. Disclaimers and Limitations

Our services and website are provided "as is" and "as available" without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of information
• Uninterrupted or error-free operation
• Freedom from viruses or other harmful components

Information provided through our services is for general informational purposes. While we strive for accuracy, we make no guarantees about the completeness or reliability of information related to tea sourcing, production, or market conditions.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Chiang Rai Stillness and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use our services
• Any conduct or content of any third party on our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claims arising from or related to these terms or our services shall not exceed the amount you have paid us for services in the twelve months preceding the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless Chiang Rai Stillness and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

• Your access to or use of our services
• Your violation of these Terms of Service
• Your violation of any third-party right, including intellectual property, privacy, or other proprietary rights
• Any claim that your content caused damage to a third party

14. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through our website or by email if we have your contact information.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We encourage you to review these terms periodically to stay informed of any updates.

15. Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use our services will immediately cease.

All provisions of these terms which by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, indemnity, and limitations of liability.

16. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Thailand, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Chiang Rai, Thailand.

17. Dispute Resolution

In the event of any controversy or claim arising out of or relating to these terms or our services, the parties agree to first attempt to resolve the dispute through good-faith negotiations. If negotiations fail to resolve the dispute within thirty days, either party may pursue other available remedies.

18. Severability

If any provision of these Terms of Service is found to be unenforceable or invalid under applicable law, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole. Such provisions shall be deleted without affecting the remaining provisions, which shall continue in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Chiang Rai Stillness concerning your use of our services and supersede all prior agreements and understandings.

20. Contact Information

If you have any questions about these Terms of Service, please contact us: